Part 19b: Recourse

Published Jan 7, 2006

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Most service providers are members of industry representative bodies, which have strict codes of conduct. Consumers can approach these bodies with their enquiries or complaints.

Associations for product suppliers

Long-term insurance companies:

Life Offices' Association of South Africa (LOA)

PO Box 5023, Cape Town 8000

Tel: (021) 421 2586; Fax: (021) 421 2599

Email: [email protected]

Website: www.loa.cop.za

Short-term insurance companies:

South African Insurance Association (SAIA)

PO Box 30619, Braamfontein 2017

Tel: (011) 726 5381; Fax: (011) 726 5351

Email: [email protected]

Website: www.saia.co.za

Banks

Banking Council of South Africa

Third floor, Sunnyside Ridge,

32 Princess of Wales Terrace, Parktown

Tel: (011) 645 6700; Fax: (011) 645 6896

Email: [email protected]

Unit Trust Management Companies

Association of Collective Investments

PO Box 413255, Craighall 2024

Tel: (011) 325 6223; Fax (011) 325 6160

Email: [email protected];

Website: www.aci.co.za

JSE (stock exchange)

Private Bag X991174, Sandton 2146

Tel: (011) 520 7000; Fax: (011) 520 8605

Email: [email protected];

Website: www.jse.co.za

Bond Exchange of South Africa

PO Box 77, Melrose Arch 2076

Tel: (011) 215 4000; Fax: (011) 215 4100

Email: [email protected]

Associations for Intermediaries

Insurance Brokers' Council of South Africa

PO Box 11901, Centurion 0046

Tel: (012) 665 0085; Fax (012) 665 05354

Email: [email protected]

Life Underwriters' Association of South Africa (LUASA)

Private Bag 44, Auckland Park 2006

Tel: (011) 726 6257 Fax: (011) 726 7508

Email: [email protected]

Black Brokers' Forum (BBF)

58 Market Street, Polokwane 0700

Tel: (015)_291 1537; Fax: (015) 291 1537

Email: [email protected]

Forex Investment Association

PO Box 3178, Montanapark 0159

Tel: (012) 543 9040; Fax: (012) 543 0293

Email: [email protected]

Website: www.forext.org.za

Linked Investment Services Provider Association (LISPA)

PO Box 98, Newlands 7725

Tel: (021) 763 5160; Fax: (021) 763 5222

Email: [email protected]

Investment Management Association of

South Africa (IMASA)

Mill House, Boundary Terraces, No 1 Mariendahl Lane, Newlands 7700

Tel: (021) 680 2584; Fax: (021) 680 2581

Email: [email protected]

South African Underwriting Managers' Association (SAUMA)

PO Box 3129, Cramerview 2060

Tel: (011) 781 6580; Fax (011) 781 6579

Email: [email protected]

South African Financial Services

Intermediaries' Association

PO Box 62155, Marshalltown 2107

Tel: (011) 484 4020; Fax: (021) 484 0812

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