Sign a service agreement deal with your property agent

Published Mar 1, 2021

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Selling your home via a sole mandate if often the best option for the quickest sale at the best price, but there is always the worry of an agent failing a seller.

If you are worried about this, says Berry Everitt, chief executive of the Chas Everitt International property group, you should ensure that there is a service guarantee in place when you award the mandate that gives you the right to terminate if the agent doesn't perform according to the agreed marketing plan.

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To get the most out of the relationship with your mandated agent, advises Adrian Goslett, chief executive of Re/Max of Southern Africa, first-time sellers should be as open and honest as possible.

“Never feel embarrassed to ask if there is something that you do not quite understand. As experts in their industry, real estate advisers are there to guide sellers through the process, but they might not always think to explain the jargon they use.

“By being upfront with your agent and asking when you do not understand something, you will be better informed and better equipped to navigate the process smoothly, ” he says.

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