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Calling all young people: It's not all about experience – here’s what employers really look at when hiring youth

OPINION

Nkosinathi Mahlangu|Published

Many employers – especially in the financial services, sales and retail sectors – check your credit record as part of their hiring process.

Image: File

It’s Youth Month and while we’re focused on all things young people, it’s hard to ignore the mammoth-sized elephant in the room: unemployment.

With youth unemployment now sitting at a staggering 45.5% (Stats SA - F2025:Q1) – and no clear plans in May’s National Budget on how this will be tackled as a nation – you’d be forgiven for feeling somewhat despondent.

This has led to many young people pursuing entrepreneurial endeavours, which shows proactivity and determination.

However, our research shows that there are more school or college graduates who want to join a reputable company where they’ll be able to learn from their colleagues and leaders, rather than try to start their own business. Yet, their concern is that they don’t have the necessary experience to secure a job.

But if you’re a young person looking to get a foot on the rung of the corporate ladder, you’ll be pleased to hear that it’s not all about experience.  Companies know that most young people are just starting out in their careers, and so – while some experience is certainly valuable – it’s not always a deal breaker.

Here are six things companies look at – aside from experience – when recruiting, and what you can do to boost your chances of snatching up that dream job.

  1. Credit record – Many employers – especially in the financial services, sales and retail sectors – check your credit record as part of their hiring process. It’s not just about whether you’re in debt, but about how responsibly you manage your money. A clean credit history demonstrates that you’re reliable and trustworthy, especially for roles that involve handling cash or sensitive data. Start by checking your credit record regularly and taking steps to pay off debt or resolve judgments.
  2. Qualifications – Degrees and diplomas are valuable, but they’re not the only things that count. Accredited short courses, online certifications, vocational and industry-specific training can also boost your profile – especially if they show you’re proactive about your learning. Don't underestimate the power of ongoing education, even if it's outside traditional institutions.
  3. References – References provide an employer with real-world validation of who you are and how you work. A good reference – from a teacher, mentor, internship supervisor or previous employer – can speak volumes about your character, work ethic, and reliability. Think ahead: build strong relationships, ask for permission before listing someone, and give them a heads-up if they might be contacted. 
  4. Volunteering experience – Volunteering is more than just giving your time – it’s a powerful way to demonstrate leadership, teamwork and dedication. Employers love to see candidates who take initiative and contribute to their communities. Whether it’s tutoring, helping at a food drive, or working with a youth group, volunteering shows that you’re dependable, proactive and willing to learn. It also gives you experience to talk about in interviews, especially if you're still building your CV.
  5. Social media presence – Your online profile tells a story – make sure it’s one you’re proud of. Employers often review candidates’ social media accounts to get a sense of personality, professionalism and whether you’ll be a good cultural fit. That doesn’t mean deleting everything, but it does mean thinking before you post. Are your platforms public or private? Do they reflect your values and goals? A good online presence can even work in your favour – showcasing your interests, talents or creative projects.
  6. Soft skills – Your attitude, communication style, and how you solve problems are just as important as your qualifications. Employers want people who can work well in a team, adapt under pressure, are proactive problem-solvers, take feedback and stay motivated. These “soft skills” are often the deciding factor between equally-matched candidates. Practice active listening, build confidence in speaking clearly and respectfully, and stay open to learning.

How you show up every day says a lot about your potential. 

In a world where everyone’s chasing experience, the reality is that It’s not just about ticking boxes – it’s about showing up with purpose. At Momentum, we believe in realising dreams with (YOU)th in power – because your future starts with how you show up today.

Nkosinathi Mahlangu is a  Youth Employment Specialist at Momentum Group Foundation.

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