New index reveals how money stress is crippling South African households

As financial pressures intensify across South Africa, a growing number of households are experiencing the profound personal and societal effects of sustained financial strain. Beyond tightening budgets, it erodes confidence, focus, and well-being, influencing how people think, feel, and behave when money is scarce.

The newly released 2025 Cumulate Financial Resilience Index sheds light on this condition, identifying it as a defining feature of South Africa’s financial health landscape.

 Released by independent financial behavioural specialists, Cumulate, the index refers to this pervasive condition as Financial Stress Syndrome. It reveals how chronic money pressure undermines consumers’ confidence, long-term wealth-building behaviour, and even health. The index also explains why so many South Africans remain stuck despite earning well and knowing about finances.

Cumulate’s flagship financial education brand says that as the country joins the world in observing International Stress Awareness Day on November 5, its benchmark report shows that money stress can be measured, managed, and meaningfully reduced. “It’s time to turn financial fatigue into resilience and renewed control, for good.

Financial Stress Syndrome is not a medical condition; it is a financial behavioural insight. Unlike traditional financial indicators, it refers to the human side of financial health, the behavioural symptoms that surface when financial pressure mounts. We talk about money problems extending beyond budgets, starting to affect mental health, focus, as well as personal and work relationships. It can become systemic, and addressing this requires practical money management and emotional recovery.

That condition is “middle-class poverty”, affecting typical aspirational South Africans, who earn good money and are well educated, yet find themselves financially on their knees. When Financial Stress Syndrome is elevated, it indicates chronic financial fatigue and consumers who are emotionally overwhelmed.

 Measuring the human cost of financial instability

Cumulate developed a rating system analysing the financial behaviour of 6,800 clients who recently completed Worth’s behavioural improvement programme. The 2025 findings serve as a benchmark and will be updated annually as the cohort grows, providing valuable comparative data to tailor practical, evidence-based solutions.

The data establishes two key diagnostic measures:

• Financial Health Score (FHS) – assessing financial control through budgeting, saving, and risk protection.
• Financial Stress Syndrome (FSS) – capturing behavioural strain such as avoidance, fatigue, and decision paralysis.

Together, these provide a full picture of customer well-being and financial readiness to act.

Financial strain often stems from a lack of money management skills, confidence, and clarity. The result is elevated levels of indebtedness, overspending, and no personal bandwidth to tackle financial relationships at home. While that sounds daunting, the good news is that these are the very conditions most responsive to financial behavioural coaching.

Emotional recovery, not just financial literacy, is what unlocks lasting financial progress.

 When managing money feels harder than earning it

The biggest barrier to financial improvement is not capability; it is fatigue.

Worth’s baseline data reveal a financially active but emotionally fatigued population group, unsure of what they should be doing with the limited cash flow they have each month. The 2025 Cumulate Financial Resilience Index – polling South Africans with healthy income levels – unpacked some key insights:

• 29% say money-related pressure has harmed their mental health— impacting their relationships at home, sleep, productivity at work, and overall wellbeing.
• 42% are constantly worried about money, delaying corrective action and relying on short-term fixes that only deepen long-term problems.
• Only 25% feel confident about investing or building wealth. Without that confidence, extra money tends to get spent rather than grown, reinforcing the belief that financial independence is out of reach. Over time, this mindset becomes deeply self-defeating.

FSS develops when managing money feels harder than earning it. When this becomes constant, people lose confidence, clarity, and control, and predictable patterns emerge:

• Avoidance – delaying financial tasks to avoid discomfort.
• Short-term coping – relying on credit or emotional spending for relief.
• Disengagement – losing the belief that financial change is possible.

By measuring it and taking steps to restore calm, financially stressed consumers can start planning actively, saving, building buffers instead of borrowing, and protect their progress instead of fearing loss, says Kayle.

From stress to stability: the turning point

Most people have never learned or acquired money management skills, and don’t understand that it is a learned behaviour that can be improved with knowledge and consistency over time, not unlike improving one’s physical fitness.

Worth’s behavioural model combines the Financial Health Score (“Can I manage my money?”) with the Financial Stress Syndrome measure (“Do I feel in control of my money?”) to show how people function under pressure and how their behaviour can change for a positive impact.

Reducing FSS restores the behavioural foundation for sustainable wealth-building.

Our mission is simple: enable South Africans to build healthier, wealthier lives through targeted financial education initiatives that not only restore stability, but also dignity.

Stabilising behaviours that include expense tracking, emergency funding, and diligent debt repayments are obviously important, but helping South Africans understand that the bigger picture when it comes to finances – that wealth building is not only possible but critical for their financial future – is key to success.

We see that personal money management is largely reactive in nature, resulting in reliance on short-term credit and emotional spending to counter financial stress. That is why we are so focused on breaking this cycle.

Recovery is tracked through the Personal Resilience Score, measuring how quickly individuals regain calm, focus, and control after financial strain.

Only 42% of Worth customers were happy with their financial position before enrolling in a course to stabilise their financial flux. That number increased to 85% after Worth’s behavioural coaching programme within 60 days.

When FSS declines, wealth-building behaviours rise, proving that emotional stability is the foundation of financial progress, Parry notes.

Time to give financial fatigue the boot

In South Africa, financial distress is widespread. Debt, limited savings, and financial avoidance behaviours have created a culture of crisis management.

For individuals reducing financial stress, it is not just about feeling better; it is about acting better, bringing calm and clarity. For financial partners, FSS provides a new behavioural metric that predicts financial outcomes before they appear in the numbers, helping guide interventions that rebuild control and confidence.

Earning money is hard going. Managing it is even harder. Growing it is the reward we get for the second step.

* Kayle is the CEO, and Parry is the head of education at Worth.

PERSONAL FINANCE