Airbnb shares head toward record drop on weak outlook, bookings

A 3D printed people models is seen in front of a displayed Airbnb logo in this illustration taken. Photo: Reuters

A 3D printed people models is seen in front of a displayed Airbnb logo in this illustration taken. Photo: Reuters

Published Aug 8, 2024

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Airbnb shares are on track for the biggest decline on record after the company issued yet another disappointing outlook and warned of slowing demand from US vacationers.

Bookings rose 8.7% in the second quarter to 125.1 million, falling well below analysts’ estimates. And Airbnb said it expects “sequential moderation” of growth in bookings in the third quarter, too, signalling that results will disappoint analysts who had projected an 11% gain amid the peak summer travel season.

The company’s forecast sets it up for the slowest pace of growth since 2020. Even as the pandemic retreats, headwinds have dogged the broader industry. Last week, Booking Holdings gave worse-than-expected guidance, blaming “mild moderation” in the European travel market and consumers who are opting for lower-star hotels and shorter stays, particularly in the US.

Airbnb’s outlook “will likely only further stoke the soft consumer thesis,” RBC Capital Markets analysts led by Brad Erickson said in a note, calling the company’s report disappointing.

Airbnb’s shares plunged by more than 16% in premarket trading early Wednesday. If the declines hold, the stock will notch its largest-ever intraday drop.

For its part, Airbnb said it’s “seeing shorter booking lead times globally and some signs of slowing demand from US guests.” Latin America and Asia Pacific continue to be its fastest-growing regions, the company added.

Airbnb forecast revenue for the current quarter of $3.67 billion (R67bn) to $3.73bn, short of analysts’ consensus of $3.84bn. The company cited its challenges with foreign currency exchange rates.

Second-quarter revenue beat estimates, jumping 11% to $2.75bn. But the 8.7% increase for nights booked fell short of a 9.8% estimate.

Airbnb, which specialises in shared homes and vacation rentals, saw a slight acceleration in growth of North American nights booked in the second quarter. It highlighted the week of July 4 as the “single highest week of revenue ever” in the region.

The company also saw particularly strong gains among larger parties after honing its marketing materials in the US to convince more groups to choose multi-bedroom homes over hotel rooms. Nights booked for groups of more than five people jumped 16% and was the fastest-growing segment in the region for a fifth quarter, Airbnb said.

The continued recovery in international travel has been a bright spot for Airbnb and the industry at large. But Airbnb said the more than doubling of nights booked in Paris during the Olympic Games in the second quarter made a “relatively small” contribution to company’s business in Europe, the Middle East and Africa.

The company has been investing more into less mature markets overseas, including the introduction of limited-edition stays inspired by local cultural icons. That will likely weigh on margins in the near term: Airbnb expects marketing expenses to grow faster than revenue in the third quarter, partially due to investments in new growth markets.

Several analysts took notice of the possible shrinking of margins: “Kicking up marketing spend at a moment when demand is softening tends to be the ultimate back-breaker for an internet stock in our experience,” RBC said in a note.

CEO Brian Chesky has said the company he co-founded in 2007 is ready to expand beyond its core offerings. He spent the past year refining Airbnb’s product to make listings more reliable and affordable for guests, and to encourage more people to sign up as hosts.

That work has been paying off. The number of active listings on Airbnb surpassed 8 million in the second quarter, even as it took steps to remove more than 200 000 lower-quality listings. Chesky said the company hopes to attract more inventory by introducing a new co-hosting marketplace in October.

The marketplace would match people who have homes - but don’t have time to host - with those who have the time but don’t have a property.

Airbnb will also relaunch its Experiences business for tours, classes and workshops next year, he said, with an emphasis on better marketing and affordability. The company will make it easier to discover the feature on the app as well.

Other executives have hinted at new guest-related services in the past few months. Chief Business Officer Dave Stephenson has signalled that new services on tap for next year could include luxury amenities such as personal chefs, midweek cleaning and in-home massages. Chesky has also said he will share more details on the company’s use of artificial intelligence later in the year.

BUSINESS REPORT